Sue Hall

"My reputation is your guarantee"

" Sue Hall You've done it again Sue! Sold another home for us in a very professional manner, kept us informed throughout the process and done so in a caring way. We couldn't have asked for more. Thank you Sue!! "

- Sonny and Eileen

"Just wanted to thank you for making the sale of 53 Carrington Avenue so seamless and stressless. My only regret is that we haven't actually met you yet! But we will make sure to come over and do that before long. Anyway, thanks again for all your great work on our behalf. "

- Trevor & Pauline
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Complaints Process

 

Making a Complaint

 

Lodge Real Estate In-House Complaint Process


Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process

 

Making a Complaint Through the Real Estate Agents Authority


Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

KiwiBuild Revisited

Housing Minister Megan Woods has announced a reset of the KiwiBuild scheme. The target to construct 100,000 KiwiBuild homes in 10 years has been dropped. "We will be dropping the target of 100,000 houses over 10 years. It was overly ambitious and led to contracts being signed in places where there was little first home buyer demand", Woods said.

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Anglesea Street Te Koopuu Mural Project

Hamilton is about to get a mural, and you could be the one to paint it. If you're keen, it might pay to put some time aside - The mural is set to be 11 metres high and 248 metres long - Potentially New Zealand's largest.

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Ugly Duckling? Not Anymore!

During the 1970’s, the Hallensteins Clothing Company built their new premises at 391 Victoria Street. The style of the structure and the colour scheme may have been on trend back then, but in later years, the building became arguably Hamilton’s ugliest building.

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Construction to start on Rotokauri Transport Hub

Construction of a Rotokauri public transport hub expected to cater for 30,000 passengers a month will start next month. The hub will be a combined bus and rail public transport facility, and will include a pedestrian link across the rail line to The Base.

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First Stage of Tristram Precinct

In just over a week, the first stage of the new "Tristram Precinct" will celebrate it's launch by opening the doors of a brand new, central city Kmart store. Next Thursday, the 29th of August, signals the opening and it is set to be celebrated with entertainment and giveaways.

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