Sue Hall

"My reputation is your guarantee"

"What I like about Sue is her professional behaviour, integrity, reliability and how she is totally straight up and honest. All traits that are of utmost importance when dealing with clients' biggest decisions in their lives – Buying and selling a home. I know Sue is fantastic at what she does - She has proven herself to me over and over...."

- Vikki Seaman

" Sue Hall You've done it again Sue! Sold another home for us in a very professional manner, kept us informed throughout the process and done so in a caring way. We couldn't have asked for more. Thank you Sue!! "

- Sonny and Eileen
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Complaints Process

 

Making a Complaint

 

Lodge Real Estate In-House Complaint Process


Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process

 

Making a Complaint Through the Real Estate Agents Authority


Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

Auction clearance rates might be down, but you can still sell!

Across New Zealand, Auction clearance rates have taken a bit of a plunge recently. The downturn is part of the transition from a seller’s to buyer’s market, in large due...

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Hamilton Real Estate Market: Five Market Factors Characterise Last Six Months

Lodge Real Estate’s managing director Jeremy O’Rourke says five distinct market factors will characterise the last half of 2017 in the Hamilton residential property scene. “We’re half way through 2017...

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Economists Weigh in on the State of the Hamilton Property Market

What are the economists saying about Hamilton's real estate market? We’ve reviewed the commentaries from the Hamilton City Council, REINZ, CoreLogic, QV and www.interest.co.nz to create one neat bundle of digestible...

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Government Funding to Ease Hamilton's Pressured Housing Market

Lodge Real Estate's Managing Director Jeremy O’Rourke welcomed the Government’s announcement Tuesday morning that Hamilton City will receive a $272 million loan as part of the Government’s Housing Infrastructure Fund. “This...

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What Do Rising Interest Rates Mean for Hamilton's Property Market?

After years of record low interest rates, the talk of the property town has changed. Interest rates are set to rise, but by how much still remains to be seen. As...

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