Sue Hall

"My reputation is your guarantee"

" Sue Hall You've done it again Sue! Sold another home for us in a very professional manner, kept us informed throughout the process and done so in a caring way. We couldn't have asked for more. Thank you Sue!! "

- Sonny and Eileen

"What I like about Sue is her professional behaviour, integrity, reliability and how she is totally straight up and honest. All traits that are of utmost importance when dealing with clients' biggest decisions in their lives – Buying and selling a home. I know Sue is fantastic at what she does - She has proven herself to me over and over...."

- Vikki Seaman
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Complaints Process

 

Making a Complaint

 

Lodge Real Estate In-House Complaint Process


Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process

 

Making a Complaint Through the Real Estate Agents Authority


Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

Rototuna - New Zealand's Boomtown?

Te Totara Primary School opened it's doors nine years ago and its existence was a direct response to the growing Rototuna population. In those early days, the school catered to 58...

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Hamilton's Special Housing Area's

Hamilton City Council is looking for patches of land to be turned into housing developments. That means developers and landowners can now apply to create the city's first special housing...

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Fast-track Housing Area Policy Passed

A simplified policy regarding "fast-track" housing areas around Hamilton has got the green light from the Hamilton City Council. It's good news for the developers, who wanted a more lenient...

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Private Developers Pitch Plan to Remake Hamilton's Garden Place

In April 2017, Hamilton city councillors debated several potential redevelopment options for the Garden Place - Including greatly expanding car parking to about 120 parks. A bold plan promises to...

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Hamilton Real Estate Market Showing Real Signs of "Prudence and Rationality"

Lodge Real Estate’s managing director Jeremy O’Rourke says there’s a prudence and sense of rationality in the Hamilton real estate market not seen for some time. “This time last year we...

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