Sue Hall

"My reputation is your guarantee"

" Sue Hall You've done it again Sue! Sold another home for us in a very professional manner, kept us informed throughout the process and done so in a caring way. We couldn't have asked for more. Thank you Sue!! "

- Sonny and Eileen

"Sue Hall recently acted for me with respect to the sale of one of my properties and she had also previously acted for me with the sale of another property. I must say that it has been a pleasure to deal with Sue. She is courteous, efficient, very direct and business like with her statements and communicates regularly. As a busy..."

- John
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Complaints Process

 

Making a Complaint

 

Lodge Real Estate In-House Complaint Process


Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process

 

Making a Complaint Through the Real Estate Agents Authority


Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

What is an Inland Port?

The inland port being developed at Ruakura by Tainui Group Holdings has just been given consent on the final portion of land, a further 48 hectares - Making a total...

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Firming in House Market

Auckland is often used as a benchmark for any national trends and in Real Estate, this is definitely the case. Any patterns or trends witnessed in Auckland, are soon seen happening...

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Don't Give Them a Chance!

Christmas is the time when most of us take the chunk of our annual leave and head off for a Summer holiday. But let's be honest, nothing advertises our homes uninhabitated...

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Hamilton sees Buyers and Sellers Getting Active

The Real Estate Institute of New Zealand released its residential property data for November this morning. The data clearly shows that the Hamilton residential property market saw a definite increase...

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2017 Hamilton Christmas Parade

Christmas 2017 in Hamilton sees the annual Christmas Parade return for another year this Sunday 10th December! The festivities will kick off from 2.15pm with the Parade starting it's journey...

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