Sue Hall

"My reputation is your guarantee"

"Great company, great resources and great people. Sue has managed to sell our house within only the two month period we agreed upon. The sale became unconditional within seven days and Sue managed to keep our lovely tenant in place, as we had promised them. Great job! Thank you Sue and your team. "

- Mujiono family

"Just wanted to thank you for making the sale of 53 Carrington Avenue so seamless and stressless. My only regret is that we haven't actually met you yet! But we will make sure to come over and do that before long. Anyway, thanks again for all your great work on our behalf. "

- Trevor & Pauline
More testimonials »

Complaints Process

 

Making a Complaint

 

Lodge Real Estate In-House Complaint Process


Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process

 

Making a Complaint Through the Real Estate Agents Authority


Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

LGNZ keen to work with new Government

Local Government New Zealand's (LGNZ) metro section met on Friday 10 November, to discuss their possible approach to a bevy of upcoming and current issues. Leading the discussion, was the...

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Serious Housing Shortage

Official figures prepared for the incoming Housing Minister Phil Twyford, show a shortfall of 45,000 houses - A figure that is based on homes that have actually been built and...

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Hamilton's Proposed Special Housing Areas

The Hamilton City Council has now received six proposals for housing developments to be recognised as Special Housing Areas. Of the six proposals, one is ready to present to Government...

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Hamilton Tourism Fifth in New Zealand

In the last 12 months, visitors to Hamilton spent a whopping $811 million - Ranking our City as the fifth most popular town for tourism in New Zealand. Surprisingly, the...

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First Hurdle Jumped

The CEO of Perry Group Richard Coventry has stated that since the plan for the $1 billion-plus development were made public, they had received significant commercial interest. That is not...

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