Sue Hall

"My reputation is your guarantee"

"Just wanted to thank you for making the sale of 53 Carrington Avenue so seamless and stressless. My only regret is that we haven't actually met you yet! But we will make sure to come over and do that before long. Anyway, thanks again for all your great work on our behalf. "

- Trevor & Pauline

" Sue Hall You've done it again Sue! Sold another home for us in a very professional manner, kept us informed throughout the process and done so in a caring way. We couldn't have asked for more. Thank you Sue!! "

- Sonny and Eileen
More testimonials »

Complaints Process


Making a Complaint


Lodge Real Estate In-House Complaint Process

Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process


Making a Complaint Through the Real Estate Agents Authority

Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

2018 Balloons over Waikato

The 2018 Balloons over Waikato Festival officially kicked off early this morning at Innes Common.

Read More »

Hamilton's Market is Ramping Up!

The latest QV house price figures are out and show that nationwide, property values are increasing. In February, house prices nationwide have increased 6.5% to an average of $672,645, which is an increase of 1.2% in the last three months

Read More »

Light at the end of the Tunnel for Hamilton's First Home Buyers?

Whenever there is a change in Government, we are left wondering which plans and decisions will be upheld. Thankfully the Special Housing Areas previously planned for Hamilton are set to continue under a Labour led Government.

Read More »

Steady Increases are Predicted

Real Estate statistics are reflecting that the traditional quiet period over December / January has come to an end. People are now back at work after their Christmas / Summer break and market activity across the country appears to be picking up again.

Read More »

The Work has Begun!

Spending was approved in 2017 and this week, work will start on the $10.7m refurbishment of Hamilton's Waterworld. Originally, most of the spending was earmarked to build a new pool however the complex was built in 1976 and it has had little spent on it since. Councillor Mark Bunting remarked "It wasn't an easy decision. It's a lot of money. Unfortunately, it would cost more if we don't do it, in my view."

Read More »

More Blog Articles »