Sue Hall

"My reputation is your guarantee"

"Sue Hall recently acted for me with respect to the sale of one of my properties and she had also previously acted for me with the sale of another property. I must say that it has been a pleasure to deal with Sue. She is courteous, efficient, very direct and business like with her statements and communicates regularly. As a busy..."

- John

"Just wanted to thank you for making the sale of 53 Carrington Avenue so seamless and stressless. My only regret is that we haven't actually met you yet! But we will make sure to come over and do that before long. Anyway, thanks again for all your great work on our behalf. "

- Trevor & Pauline
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Complaints Process

 

Making a Complaint

 

Lodge Real Estate In-House Complaint Process


Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process

 

Making a Complaint Through the Real Estate Agents Authority


Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

Generational Change

Its not news – With every generation change, the way we live our lives changes as well. Never has that statement been as correct as it is now … Economically, it makes more sense to go out and buy a jersey instead of knitting one, the big “OE” is now par for the course, a large amount of socialising is done via Apps or websites, more and more infants and toddlers are in full time care as both parents need ...

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In Hamilton? Really?

It’s no surprise that Auckland has the highest number of million dollar homes in the country. But did you know that along with Queenstown and Wellington, Hamilton has some of the most expensive non-Auckland real estate? It’s true! A couple of properties on Pembroke Street, right by the Lake, were worth $17.2 and $15.8 million dollars! Those two sales hold the top two places for the most expensive real estate outside of Auckland!

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Sticking with Tradition

Bindi Norwell, CEO of the Real Estate Institute of New Zealand featured on 1 NEWS Breakfast this morning to discuss the New Zealand real estate market.

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Have your say with the Hamilton City Council

Every six years, Council's are required to hold a review around their representations and this year, the Hamilton City Council will be holding it's Representation Review. To help with the pre-consultation phase of the review, the Council has launched a public survey via the internet.

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The Doors are Reopening!

After a year and a half of waiting, the Hamilton City Council has announced a date for the reopening of the Central City Library. Back in December 2016, there were serious concerns raised around the safety of the Library building, should Hamilton experience any seismic activity. The issues that were discovered called for the immediate close of the building until repairs could be carried out.

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