Sue Hall

"My reputation is your guarantee"

"Sue Hall recently acted for me with respect to the sale of one of my properties and she had also previously acted for me with the sale of another property. I must say that it has been a pleasure to deal with Sue. She is courteous, efficient, very direct and business like with her statements and communicates regularly. As a busy..."

- John

" Sue Hall You've done it again Sue! Sold another home for us in a very professional manner, kept us informed throughout the process and done so in a caring way. We couldn't have asked for more. Thank you Sue!! "

- Sonny and Eileen
More testimonials »

Complaints Process

 

Making a Complaint

 

Lodge Real Estate In-House Complaint Process


Lodge Real Estate has an established customer complaint process. In the event that the service provided by a salesperson licensee does not meet the expectation of the client or customer, those concerns should be addressed in the first instance to the Branch Manager concerned who will action it in accordance with the in-house procedures.

Click here to view our in-house process

 

Making a Complaint Through the Real Estate Agents Authority


Clients or customers should be aware that they may access the Real Estate Agents Authority complaints process without first using the in-house procedures; and that any use of the in-house procedures does not preclude their making a complaint to the Authority.

The Real Estate Agents Authority can be contacted at the following address:

The Real Estate Agents Authority
C/- P O Box 25-063
Wellington 6146
New Zealand

Sue Hall's Blog

Christmas at the Lake 2019

Once again this year, Christmas at the Lake returns to Innes Common. The free, community event will be happening this coming Saturday 21st December 2019 and will kick off from 5.30pm. There will be tonnes of performances and things to do including eight dance groups, four live bands, food stalls, rides and slides as well as face painting and Santa might even call in to visit the kids!

Read More »

Te Koopuu Mural Project Artists Selected

New Zealand’s soon to be largest mural has now got mastermind artists behind it and they are preparing to bring it to life in January 2020. A group of visual artists operating under the name Te Whētū Collective were recently selected to tackle the 248 metre long canvas.

Read More »

Hamilton's Average House Price Just Under $600,000

A lack of stock, a revitalised CBD and a positive economy helped push the average house price in Hamilton to $596,912 in November, according to the latest snapshot of the housing market. The CoreLogic QV House Price Index found Hamilton saw a 5.5 per cent year-on-year increase in average value, up 1.5 per cent on the quarter and 0.8 per cent higher than the month earlier.

Read More »

Rotokauri Transport Hub is Underway

The first earth has moved for Hamilton's new transport hub.  The official sod turning has been held at the Tasman Road site with Labour MP Jamie Strange and Hamilton Mayor Paula Southgate doing the honours. 

Read More »

The New Look Claudelands Bridge is Ready!

After seven weeks of construction, the new look Claudelands Bridge will be relaunched to the public this week. Some traffic management such as cones and message boards will be removed gradually to allow for road users to get used to the new layout and function.

Read More »

More Blog Articles »